From the Smart CEO: Through its network of mystery shoppers, Mumbai-based RedQuanta measures the quality of service, compliance to regulation and gathers specific information about products and services of its client companies. The mystery consumer’s specific identity is not known to the establishment that is being evaluated. Mystery shoppers perform specific tasks such as purchasing a product, asking questions, registering complaints or behaving in a certain way and then provide detailed reports or feedback about their experiences. ...The company’s team strength has grown from eight last year to 25 at present. It services over 50 clients across 15 different industries like telecom, apparel and jewelry. It also offers online and telephone audits for e-commerce companies. The company works with venture capital and private equity firms to evaluate their potential investments or build more data on the companies they have already invested in. It also performs com...