Kalaari Capital has invested $1 million in the first round of equity financing for Mumbai-based customer support app firm Haptik. The company’s in house team of experts who get back to you via text message (like with popular messaging app WhatsApp) with any information regarding 180 companies across 12 categories such as Telecom, Electronics, Banking, E-commerce, et. The average response time is under 4 minutes. The new funds will primarily be used for scaling the app across India, building the chat operations center, and developing new product features.
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